Return & Refund Policy

Customer satisfaction is our priority. Please read our return and refund policies carefully.

Returns:

• Returns are accepted within 3 days after receiving your order.

• Items must be unused, in original packaging, and in resalable condition.

Non-Returnable Items:

• Items damaged due to misuse.

• Customized or perishable items.

Refund Policy:

• We do not offer refunds. Only product exchanges are allowed for valid returns.

Return Process:

• Contact us at info.surmazeen@gmail.com within 3 days of receiving the item.

• Provide your order number and issue details.

Shipping Costs for Returns:

• Return shipping costs are the customer’s responsibility.